BM
BONGANI M
1 reviews | Active since Jul 2014
09 Feb 2016, 10:56
POOR SERVICE
I POSTED ON HELLO PETER ON THE 02/02/2016 ABOUT THE DEBIT THAT WENT THROUGH MY ACCOUNT AFTER THE MONTHLY DEBIT WENT THROUGH.IT IS THEIR VALUE ADDED SERVICES THAT I NEVER AUTHORISED.THEY WERE QUICK TO RESPOND BECAUSE I HAD POSTED ON HELLO PETER BUT EVEN TODAY I HAVEN'T RECEIVED MY CREDIT BACK AND NOBODY IS GETTING BACK TO ME.I HAVEN'T HAD THIS CONTRACT WITH MRP FOR MORE THAN 3 MONTHS BUT I AM ALREADY BATTLING WITH THEM.I WOULD ADVICE ANYONE TO TAKE UP AN MRP MOBILE CONTRACT.
Helpful (0)
Replies (1)0
Replies (1)
MRPMobile's replyOfficial
09 Feb 2016, 11:16Hello BEE14,
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. One of our customer care consultants will be in contact with you shortly.
Many thanks,
mrpmobile
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. One of our customer care consultants will be in contact with you shortly.
Many thanks,
mrpmobile
MRPMobile's reply09 Feb 2016, 11:16
Official
Hello BEE14,
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. One of our customer care consultants will be in contact with you shortly.
Many thanks,
mrpmobile
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. One of our customer care consultants will be in contact with you shortly.
Many thanks,
mrpmobile