Poor customer service and money *****ing

What kind of service provider is MRP mobile? They keep on doing errors on my contract and punish me thereafter and whenever a query is logged no ref number is given and what they could say is "sorry to hear that" and no positive solution.

Concerning my query I spoke telephoncally with the following call centre agents Lungile, Mfundo Zama and other and they were all unprofessional as they failed to solve my problem.

Complaining here does it help? The only respond you get is empty promises to call. Requested to speak to supervisor or team leader but they refuse. I am really tired to deal with this unprofessional service provider. The number in question is *** and the ref number I forced Zama is CRSE6D1E6. I just cant carry on to pay messed up service which they created errors on and punish me thereafter and as a results I am going to instruct my bank to cancel debits for MRP Mobile or I will cancel bank facility with FNB.

I am angry and tired now cant take it anymore. If they feel to resolve this peacefully they can reach to me. Or they can carry on to blacklist me as it seems it is their wish to do that after I upgraded this contract last year. Many customers are complaining about MRP mobile in here and that shows that they cant be trusted and their clientele base will keep on declining

Michael Madisakwane *** *** ***

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