SR
SHIVAAL R

1 reviews | Active since Jan 2019

30 Mar 2019, 11:01

Poor communication and misleading....PATHETIC from MPR Mobile

I ordered a Huawei Y7 smart phone and was told by the agent it was the latest 2019 edition, I received the phone today and lil did i know opening the package happily on arrival of my new phone its a 2018 smartphone. I clearly asked the agent when doing an upgrade if its the latest 2019 she stated yes. Now the phone is opened and i'm sure if i have to send it back they gonna give me issues.

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Replies (1)
MRPMobile
MRPMobile's reply01 Apr 2019, 10:58
Official
Good Day,
 Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.  Warm Regards, Mrpmobile