**** Poor Service

Bought a mobile device by them seeing as i hav had an account with the clothing store for years and never been disapointed by them. I received the device on Monday called the customer care line to activate the sim card they told me it would take 24 to 48 hours its been a week almost sim card still not activated and now im sitting with a phone i cant use. Ive called them everyday since nd i get the same answer everytime spoke to the manager same answer. This is poor service on there part im highly disapointed will never buy a phone from them again.