JV
Janine V

1 reviews | Active since Jun 2019

22 Jan 2021, 13:45

Paying for Data That I Don't get

Good Day

It's been over a year now that I have been paying for a Data contract. I have been calling nonstop to sort this out and up until today it's still not . I Pay every month for this contract via my Sheet Street account AND I DON'T GET THIS DATA . Its a Vodacom Data deal on my prepaid number *** that i took out i need to why i don't get this as i get billed for something i don't have I WANT A FULL REFUND FOR ALL THESE MONTHS I HAVE BEEN PAYING . if not i will take this up with legal team no one can give me an answer when i call in to have this sorted. I called Sheet Street & Mr Price Mobile Phones as well and every time they take my details to call me back but the never do.

Awaiting your urgent response to this email.

Regards

0
Replies (1)
MRPMobile
MRPMobile's reply22 Jan 2021, 15:22
Official
Hi Janine,

 Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly. 
Regards, Mrpmobile