Pathetic service

<p>A pathetic service I had with MrPMobile consultants since last month. I was attended by Lungile 15 July 2017@09:13 when I made a call to enquire about a ridiculous amount deducted from my account for the second time now:</p> <p>An agreed amount to be deducted on monthly bases from my account is R79.<br /> On 15 June 2017 an amount of R17777.55 was debited and I phone in to enquire regarding this debited and the 1st consulted was very rude and arrogant and I was never assisted. I made the 2nd attempt by calling in again to enquire this amount and I spoke to another consultant who was more polite and understood my frustration. She explained and I stated on record how unhappy I was because of this ridiculous amount but to make matters worse the 1st consultant who attended to me. I was about to reverse the amount back to my account but decided since I was not in possession of the handset with this sim I will allow this debit for now. I stated on record with the consultant that am pleading that I don’t want more than R79 to be debited for this account. I assure that this doesn’t happen I regained possession of the sim which I had it all along.</p> <p>To my surprise on the 15 July 2017 an amount of R569.01 was debited from my account by MRMobile once again. I phoned whereby I received a pathetic service once again from Lungile your consultant as stated above. I made the 2nd attempt and still Lungile attended to me which at this point in time I got more frustrated, I requested to speak to someone in charge/her superior and to my surprise she told me I should phone on Monday since their not working on weekends. It was shocking to see such a huge amount debited from my account once again and not get any answers for being a loyal & regular client to Mr Price.</p>