1 reviews | Active since Jan 2010
PATHETIC SERVICE
<p>I changed banking details three months ago and until this day MRPmobile still haven't submitted a debit order against the new account, even though they've confirmed that they've changed the details.</p> <p>On the 20th April 2017 I was contacted by Shaval Pillay, a collections agent from the Ignition Group regarding my account that was in arrears. I was offered a 30% discount if I settled the three months' outstanding payment by the next day, which I did. I e-mailed Shaval the proof of payment. On the 24th April 2017 I e-mailed the same proof of payment to support@mrpmobile after I tried to speak to the one idiot after the other at the call centre regarding my data that hasn't been switched back on.</p> <p>So, here I am, three weeks down the line, my account settled as per agreement, AND STILL NO DAMN DATA!!!!!!!!!!!!!!!!! </p> <p>So, if there is anyone at MRPmobile with even half a brain and a fair capacity to give a continental about a customer and can do their job, get my data back on, INCLUDING the data from the last three months, IT WILL BE HIGHLY APPRECIATED!!!!!!!!!!!!!!!!! </p> <p>The incompetence that we as customers have to put up with on a daily basis is absolutely ridiculous ......</p> <p> </p>
Thank you for taking your time and effort informing us of your concerns. A consultant will contact you directly to assist.
Kind Regards
Mrpmobile
Thank you for taking your time and effort informing us of your concerns. A consultant will contact you directly to assist.
Kind Regards
Mrpmobile
