HM
Humphrey M

1 reviews | Active since Oct 2016

29 Mar 2017, 15:15

ONLY WAY TO GET YOU TO FOLLOW UP ON MY REQUESTS.

<p>HI</p> <p>So i do not have to explain why im writing to you, not the first and probably wont be the last. So yesterday i called your service centre requesting a datailed statement of my billing and the invoice, the first one told me they have sent it, the second told me the same story tried explaining that iwas told the same, well they gave me that cold Sir it will be in your email, hanged-up and waited. After a while i called the third time friendly lady gave me the same story told me she would follow up with me after she has consulted with their IT support.</p> <p> </p> <p>Its today, about to knock off and have not received my requests and no lady called me. Called again told the guy what happened yesterday, he did not want to entertain me and went back to the same story "Sir i have sent it to you, you should be receiving it soon" nope still nothing buddy. Its an urgent request, so to the PR who is going to follow up, this is what i need: a detailed statement of what i have been billed on from the month of January to March.</p> <p> </p> <p>Thank You.</p>

0
Replies (1)
MRPMobile
MRPMobile's reply29 Mar 2017, 17:22
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile