1 reviews | Active since Sept 2016

12 Jan 2017, 11:56

Online order before christmas still not recieved

<p>I ordered 2 items a week before Christmas 2016, on the app it states payment waiting but i have paid and i have received an email stating that they are both paid for.</p> <p>I emailed mrp stating my problem, they asked for my number or id number which i think is not needed to access my account because i signed in using facebook.</p> <p>I told them my issue and i asked them if they could help me and they did not respond.</p> <p>I emailed them again saying that if they did not respond i would take it further, they didnt respond.</p> <p>Mrp is one horrible place to purchase an item because of their **** service in every store and when you order online it always take so long for them to deliver.</p> <p>I have never had a nice experience with mrp.</p>

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Replies (3)
MRPMobile
MRPMobile's reply12 Jan 2017, 16:12
Official

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

MRP

's update19 Jan 2017, 12:39
Reviewer Update

It has been almost a week now and Mrs Chetty decides she is no longer going to reply to me.

I am outraged by Mr Price and there horrible service.

I am not scared to take this company to court if i dont get my money back.

's update19 Jan 2017, 12:40
Reviewer Update

I have noticed that you also just copy and paste the same reply to everyone who complains about Mrp and then nothing gets resolved.