KS
Kevin S

1 reviews | Active since Dec 2018

12 Jun 2020, 13:21

Not worth the trouble and the service

This service is something everyone should know about before they go for this, they might have a low credit rating so you can get a contract cell phone but believe me it is not going to help you in the long run.

so far I finished my contract with them and is paid up to date but this is where it ends, the agent is suppose to contact you and ask would you like to continue with the service so you can upgrade or cancel which ever you decide to do it's your choice.

but this is not the case, the phone was ****** a couple of weeks into the service and the sim has since been taken out because of the signal that does not work to well with my area.

however the contract ended and every month they keep billing me but honestly I never bothered looking at the debits because its small, finally my wife started checking and consolidating what we have as debt so we can close accounts we don't use, to my shock MRP Mobile still debiting my account so I contacted them to cancel the service and that was it, but it actually wasn't they still debited my account and when I reversed the debits they gave me a bad rating on my credit score.

for most people you would think this is not a big issue but if you go and buy a house or a car it does make a difference and the interest you get from the banks.

MRP Mobile is a sorry excuse of a network and null zero customer service, people need to check before they make debt with companies like these they give it to you but it is actually very harmful to you credit in the short term you are with them.

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Replies (1)
MRPMobile
MRPMobile's reply12 Jun 2020, 16:04
Official
Hi,

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
RegardsMrpmobile