Not so FREE SIM CARD

<p>I received a phone call on the 12th October 2016 from MRP Mobile regarding a FREE sim card that they will be giving away to customers.</p> <p> </p> <p> I spoke to a lady who explained that there will be NO COSTS involved if I was to get this sim card. Also that I can top up whenever I like.</p> <p> </p> <p>When I received my Mr Price statement I saw that there was R100 SIM TOP UP CONNECTION FEE and R100 MRP SIM 100 TOP UP added to my account.</p> <p> </p> <p>Now how is this a FREE Sim card?????</p> <p> </p> <p>When I spoke to the lady in October I asked her if there will be any costs involved and she said NO. </p> <p> </p> <p> I have emailed MRP Mobile on the 16th November 2016 to cancel this supposedly FREE SIM card and refund my money but haven’t received any feedback from them.</p> <p> </p> <p>I email again on 16th December 2016 to say I haven’t received any feedback from them and also that I have been charged another R100 SIM TOP UP on my account.</p> <p> </p> <p>Until today no response from MRP Mobile. Even if you phone them you wait and nobody answers the phone. </p> <p> </p> <p>And each month they change me a R100 SIM TOP UP on my account.</p> <p> </p> <p>This contract must be cancel and my money needs to be refunded please.</p>