Not ready for the mobile industry!

I signed up for a new Mrpmobile contract sim about 6 weeks or so ago and still cannot use it. I have tried to port my number on several occasions and their service centre is really incapable to assist me. I spoke to a consultant called Lungile and were treated like an uneducated, worthless customer. I asked to speak to her Manager and she simply said, drop the call and try again! I then called a different number and spoke to Mbali who also dropped the call. I eventually got hold of another number and the agent told me the Manager is busy and I left my details. No response from them yet.