MB
Mirinda B

1 reviews | Active since Feb 2017

30 Aug 2017, 09:20

No Response to enquiries

Settlement letter was requested and no response received on my emails as this matter is dragging for over a year . During August i have send three emails and until date no response received to my email requests. First time in my life have i received such extremely bad service and feel utterly disgusted in the way they treat consumers. Something must be done regarding their services.

0
Replies (3)
MRPMobile
MRPMobile's reply30 Aug 2017, 09:22
Official

Please accept our apologies for the above incident. We can assure you that we will be investigating this matter and we will be in contact with you directly with feedback.


Warm Regards,

mrpmobile

MB
Mirinda B's update04 Sept 2017, 19:50
Reviewer Update
Good Day I have not received any contact since the 30th August 2017 and want your firm to contact me urgently. Kind Regards Mirinda Galant
MRPMobile
MRPMobile's reply08 Sept 2017, 10:29
Official

Your complaint is being investigated and you will receive personal feedback from our customer care team members.

Many thanks,

mrpmobile