No response to emails

Hi. I want to cancel a sim card contract that I have just been signed up for.I have emailed *** about 4 times now. i have also emailed directly through the website. i have not received ONE response or acknowledgment as yet. Last Friday a sales lady called me from the MrP Mobile call centre.

I was busy at work at the time, when I took the call. she started by asking if I had received my FREE sim card when I opened my account. the line wasnt very clear. I know she did mention something about a 30 day cancellation process. How can I cancel if nobody gets back to me??

the sim card arrived at my office yesterday. I will not be opening the package that came from RAM and i would like to request that this be cancelled immediately.

I am not interested in having another contract at this point in time. the sim card can be collected if need be.

A response will be HIGHLY appreciated.