rW
rudi W

1 reviews | Active since Jul 2012

10 Mar 2016, 17:41

no delivery

i made a huge mistake to take out a tablet at mr price mobile, First they say only R99 pm, then I get a bill of R400, then my tablet got ****** and they sent me a price of R350 I have to pay in on the insurance, then they send a other price of R570 over the phone, I only agree to R99pm not R400 pm, then more then a month ago the phone was ******, blacklisted and reported at mrprice mobile, then I emailed them and stated there is no signal for any phone calls where we stay, she emailed back and said they will deliver the new sim card 2 weeks ago with the understanding of no signal, delivery was never made, I called after a week again and email, she said I did not answer my phone...duh!!!!!!! I have sent 5 emails asking and telling them we are waiting at home for our sim card, we pay for the last 2 months for no service, no tablet and no sim card. I and all that is working is my blood pressure!!!

0
Replies (1)
MRPMobile
MRPMobile's reply11 Mar 2016, 08:26
Official
Hello rudidewet,

We sincerely apologise for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.

Many Thanks
mrpmobile