DZ
Deon Z

1 reviews | Active since Apr 2011

11 Feb 2022, 09:40

NO CUSTOMER SERVICE

I do have a data contract with Mr Price Mobile.

I tried to call them in October 2021 with no success.

A fax was sent to them on 12 November 2021 requesting to cancel my data contract with them. No response.

I managed to get an email address and forward the fax message on 16 November 2021 to them, again without any reply from them.

Again sent an email to them on 22 November 2021 with no reply. Could see that the email was received.

This morning I instruct my bank to put a stop on the debit order.

0
Replies (1)
MRPMobile
MRPMobile's reply11 Feb 2022, 14:20
Official
Hi Deon van Zyl

We sincerely apologise for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.


 Many Thanks 
 Mr Price