NQ
Nicolette Q
1 reviews | Active since Nov 2015
17 Nov 2015, 11:28
No Credit As Discussed
Last night I received my latest statement from MrPMobile.<br> <br> Well I'm not surprised. I was advised that after my last complete Simfy and CLID would be credited to my account amounting to R180.00. My contract is for R129.00 per month, and yet again my account is over R200.00. Therefore no credit note has been passed and yes I still have the Simfy and CLID on my account. I will now cancel my debit order and rather do an EFT as this is ****************.<br> <br> Totally disgusted with their service and most definitely will NOT recommend them to anyone else.<br> <br> They say one thing and do another.<br> <br> Totally frustrated with MrPMobile.
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MRPMobile's replyOfficial
17 Nov 2015, 13:50Hello NikkiQuinn,
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. One of our customer care consultants will be in contact with you shortly.
Many thanks,
mrpmobile
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. One of our customer care consultants will be in contact with you shortly.
Many thanks,
mrpmobile
MRPMobile's reply17 Nov 2015, 13:50
Official
Hello NikkiQuinn,
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. One of our customer care consultants will be in contact with you shortly.
Many thanks,
mrpmobile
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. One of our customer care consultants will be in contact with you shortly.
Many thanks,
mrpmobile