No assistance and escalation channels

HI,<br> <br> I was contacted a few months ago by Mr P Mobile with a offer for a tablet contract, at the time I did not want it but I would like it now, I have been trying to sort this out with online sales but they say that my application was declined...<br> <br> Who offers someone a contract then a few months later says I don't qualify??<br> <br> Then it has been such a nightmare. The first enquiry I made I was declined and when I queried why I was told to ask Transunion which I did, I thought it was my Mr Price account cos I paid a few days late but Mr Price gave me a letter saying my account is up to date. I took this letter to Transunion who told me that the my application would not have been declined because of 1 late payment. They also sent my credit report and advised that it looks good as I have no defaults or judgments, I then went back to Mr P Mob and the consultant was so rude I asked to be escalated to a Manager. The manager called and said she would get back to me today which she did but is still telling me it is declined but cant tell me why. <br> <br> I refuse to accept this as I only have 2 accounts and my affordability is high. This is only a R99 contract - why do I have to fight for this