Need technical support - No response

I got a tablet from telesales for my Mom. I have had only problems since i receive this tablet. It is getting warm when it charges. When my Mom switches it on it also become warm. Customer care after an hour of holding on they cut the call and you have to phone in again, with the same results. The hall of fame from the script I hear it even when I sleep. The last month on the 20th without authorisation they decided they will deduct the monthly premium although the arrangement is for the end of the month. Who is going to pay my bank cost for premium send bank? <br> <br> Mr. Price Mobile is a ****!!! who sell duds and overcharge as my Mom hardly uses the tablet and the account is not once under R500.