1 reviews | Active since Jun 2017
My worst nightmare
<p>I took out a contract with this pathetic, useless company. My specific was request was that I pay the R99 which they advised me of when I took out the contract. I told them to remove any additional nonsense. I've been paying R100 via EFT monthly. Suddenly, in May they call me and tell me that I am approximately R362 in arrears and my account was suspended. I paid an additional R100 as usual for June and then get an SMS stating that I was R967.48 in arrears....***!!!! How did it jump from R362 to R967.48 in one month. What happened to the payments I had been making. The Call Centre tells me that I've made purchases of data...How? When? I don't even know how to buy data using MRPmobile. What is going on there? I want this resolved and my contract cancelled as soon as it ends. Dealing with these people has been my worst nightmare from the moment it started. </p>
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
There's been no contact except for meaningless emails of invoices and itemised bills. These mean absolutely nothing to me and do address my concerns or answer my questions.
There's been no contact except for meaningless emails of invoices and itemised bills. These mean absolutely nothing to me and do address my concerns or answer my questions.
