DF
Debbie F

1 reviews | Active since Aug 2021

08 Dec 2021, 12:48

MR.PRICE NEEDS TO WAKEUP WHEN IT COMES TO HONEST CUSTOMERS THAT PAY THERE ACOOUNT ON TIME. BUT THEY PUT YOUR NAME ON BAD CREDIT LISTING.

I am trying to open a dispute with Mr. Price but my emails, my phone calls (that never got answered).

Account no: *** Debbie Ferreira

1. September 2021 - balance brought forward: R5530

Paid: R170 + R500 (as per arrangement)

2. October 2021 - balance brought forward: R6146

3. November 2021 - balance brought forward: R6146

Paid: R250, R250, R500, R200 (as per arrangement)

4. December 2021 - balance brought forward: R5243 Paid R250, R250, R250, R500

How is this possible?

Then I get a sms saying that my account is overdue with R3870 and that I need to pay it immediately to not be handed over.

Ive tried numerous times to call Mr. Price. I can never get though.

The reason why I pay my account in good faith is to not have a bad credit rating. Yet it seems as though Mr. Price wants customers to have a bad credit record.

I'm annoyed and feed up with the Mr. Price and I'm willing to take this matter further.

I want this matter sorted out. It's not my job to get your systems in order.

Sincerely, Debbie Ferreira ***

0
Replies (1)
MRPMobile
MRPMobile's reply08 Dec 2021, 16:28
Official
Hi,

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
 
Regards,
Mrpmobile