1 reviews | Active since Aug 2021
MR.PRICE NEEDS TO WAKEUP WHEN IT COMES TO HONEST CUSTOMERS THAT PAY THERE ACOOUNT ON TIME. BUT THEY PUT YOUR NAME ON BAD CREDIT LISTING.
I am trying to open a dispute with Mr. Price but my emails, my phone calls (that never got answered).
Account no: *** Debbie Ferreira
1. September 2021 - balance brought forward: R5530
Paid: R170 + R500 (as per arrangement)
2. October 2021 - balance brought forward: R6146
3. November 2021 - balance brought forward: R6146
Paid: R250, R250, R500, R200 (as per arrangement)
4. December 2021 - balance brought forward: R5243 Paid R250, R250, R250, R500
How is this possible?
Then I get a sms saying that my account is overdue with R3870 and that I need to pay it immediately to not be handed over.
Ive tried numerous times to call Mr. Price. I can never get though.
The reason why I pay my account in good faith is to not have a bad credit rating. Yet it seems as though Mr. Price wants customers to have a bad credit record.
I'm annoyed and feed up with the Mr. Price and I'm willing to take this matter further.
I want this matter sorted out. It's not my job to get your systems in order.
Sincerely, Debbie Ferreira ***
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
