BM
Brenda M

1 reviews | Active since Nov 2018

15 Nov 2018, 13:59

Mrprice mobile bad experience

Hello Peter I took a contract phone with Mrprice mobile in 2016 October . It was supposed to be for 2 years . I paid it up , and today they called me demading a fee for 2 months saying am in errears , but what I know is that my contract is paid up. Now they threatening to put me on ITC claiming that I was supposed to call them and say am closing my account . Which I did . I am very angry at their service and am afraid that I wont be paying no money because my account is supposed to be paid up.. Thank u

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Replies (1)
MRPMobile
MRPMobile's reply16 Nov 2018, 08:03
Official
 Good Day,

Please accept our apologies for the above incident.  We can assure you that we will be investigating this matter and we will be in contact with you directly with feedback.
 
 Warm Regards, mrpmobile