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Ethel S

1 reviews | Active since Feb 2022

12 May 2022, 18:56

MrPrice Mobile

Pathetic service over the top cancellation fees I have a debit order set up for my premium and one all of a sudden the fees was not debited from my account, enough funds avail, then I get a sms I'm in arrears, I called up stating it's their issue I have debit order set up. I was told this would be corrected the following month and I have no service by the way. Now months later still no debit order set up and I get warning messages. WHY DO I BOTHER SETTING UP PAYMENT METHOD TO Be CANcelled BY MRPMobile and now it's my problem, I don't have service and my credit score will be affected by this

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Replies (1)
MRPMobile
MRPMobile's reply13 May 2022, 15:38
Official
 Good Day  Ethel Stanfield

Trust you are well. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP and do our utmost to never have a repeat of this nature.  We are investigating this matter and will be getting back to you ASAP. 

Kind Regards 
Mr Price Mobile