1 reviews | Active since Aug 2015
Mr.Price Mobile
Its now 2018. Ive been in conflict with this company since 2015. I Was overcharged, then promised my acc. Would be credited and told that the payment would continue until the device is paid up and the sim was destroyed. I never received any invoices, statements, communications until I cancelled the debit order in 2017 after communicating the action online. Since then I received tens of calls from the company claiming I owe them money. I asked, with every call received for the documentation be sent to me to prove that the credit was done and that their claim that i owe them money be proven. In the meantime they forwarded this to a credit company whom I asked for the same documentation to prove. I am accused of owing them over eight hundred rands. It is 2018, if I paid off the device since 2015 over 24 months and the credit was done I was paid up by May 2017. I stopped buying at all the group's stores because of this.
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
