CM
CHRISTO M

1 reviews | Active since Dec 2015

08 Dec 2015, 11:51

mrprice accounting

I was called on 22 October with a contract for tablet that will cost me R129 rand and i will get 1.4 GIG of data, i excepted. on 25 of November they deducted R406 of my account, before i could sort out the first account i got a message to say my account for December 25 is R464 <br> when i asked about it i was told the R406 was for Octobers account (6 Days) and the R464 was for Novembers account. that means i went through 2.8 GIG of data plus R612 in just 36 days. <br> i would like my money back or you can come and pick up your tablet and cancel my contract <br> Christo Muller

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Replies (1)
MRPMobile
MRPMobile's reply10 Dec 2015, 11:25
Official
Hello Chmuller2,

Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. One of our customer care consultants will be in contact with you shortly.

Many thanks,
mrpmobile