1 reviews | Active since Jan 2017

01 Sept 2018, 11:16

MRPMobile *****ing my money

In September 2017 I noticed that there was were debits of R219 from my Nedbank account for an MRPMobile account I no nothing about. This had started in July. I contacted the service provider right away and alerted them. I followed the procedure and obtained a police affidavit, but they have made all manner of excuses including the fact that the documents were not clear. I have offered to courier them originals, but they have no responded. When I raised the issue again they told me the affidavit was old and expired...so I re-started the process, but still no response or action. In the latest statement I have, they have debitted me 3 times in once month. If this is not *****, what is it? And they are complicit in it because of their non-response. Reference numbers are [Request received] ***** 54488 [MRP Mobile] Re: FW: Mrp - **********

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Replies (1)
MRPMobile
MRPMobile's reply01 Sept 2018, 11:19
Official

Good Day,

Thank you for bringing this matter to our attention. We assure you that we will investigate and provide feedback to you directly.

Regards,

MRP Mobile