1 reviews | Active since Mar 2017

24 Mar 2017, 11:12

MRPmobile, repugnant service from intellectually inferior staff.

<p>I have a MRPmobile account that I got for my mom, she had the phone for 2 months when they burgled her house, woke her, stole everything, and ran out. This was 5 whole months ago. Since then, we got a replacement sim card, which doesnt work, AT ALL. Everything from texting out, receiving texts, calling out and receiving calls, to the data. I have in these 5 months of the sim card not working in a newly bought phone, still paid the account, called more than a hundred times, and I have been promised by *********** staff that this *********** comapny will fix the problem. NO RESULTS. I gave them every single bit of information they requested. STILL NO RESULTS.<br /><br />It has come to a point where I asked to end the contract, I was told they will come back to me to let me know what I need to pay for the contract to be terminated. Just as I thought, nothing. I do not have the time to stay on a call waiting for two hours again, to speak to someone, who wont resolve the issues, AGAIN.<br /><br />WORST SERVICE I HAVE EXPERIENCED IN MY LIFE.</p>

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Replies (2)
MRPMobile
MRPMobile's reply24 Mar 2017, 11:14
Official

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind Regards
Mrpmobile.

's update24 Mar 2017, 11:26
Reviewer Update

Thank you for your call.