MRPmobile Nightmare continues.

It seems like the only time I get a response is when I post on hello Peter. The agent assisting only provides feedback once a report has been posted on this site. A large sum of money was debited against my account. This occurred on the 1 February. To date my refund has not been processed even though I was told there was an error and I was billed incorrectly. It has become frustrating. It's sad how we as consumers are taken for a ride and it's easy for mrp mobile to take the money but not refund it.