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Stella H

1 reviews | Active since Jan 2016

28 Jan 2016, 21:39

MRPmobile Nightmare!!

I was called by a female consultant and offered a Tablet, she indicated that I could return the device if I was unhappy. I called in and indicated that I would like to return the device, I was told I had to now pay a fee of R530 before it could be collected. I made payment and the device was collected. After a month my account was debited with R1200 yet no other services have been provided and the consultant indicated that no other charges apart from the R530 was payable. I have sent numerous emails but I have not received any feedback. Absolute nightmare!

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Replies (1)
MRPMobile
MRPMobile's reply29 Jul 2016, 14:14
Official

Thank you for giving us a chance to rectify and remedy the situation and we hope that the matter was resolved to your satisfaction.

Kind Regards
Mrpmobile