GD
Gabby D

1 reviews | Active since Sept 2018

29 Sept 2018, 11:36

MRPmobile is charging me extra

Got a contract though MRPmobile a year ago. If I use the data, SMSs, or airtime I get charged extra for it. When I contacted them they said I went over my limit, but if I have less 10MB I get a message saying to log in to MRP, which I have not done once. Cannot get statements of my phone usage.

0
Replies (4)
MRPMobile
MRPMobile's reply29 Sept 2018, 12:02
Official

Good Day,

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile

MRPMobile
MRPMobile's reply29 Sept 2018, 12:02
Official

Good Day,

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile

MRPMobile
MRPMobile's reply29 Sept 2018, 12:02
Official

Good Day,

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile

MRPMobile
MRPMobile's reply29 Sept 2018, 12:02
Official

Good Day,

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile