1 reviews | Active since Jan 2017

04 Jan 2017, 16:23

MRPmobile is BAD NEWS

<p>I am very disappointed with MRPmobiles' 'service'.</p> <p>Firstly I bought a tablet from them on a 24 month contract which expires in April 2017.</p> <p>The last 6 months I could not use the tablet as it would not charge. After many phone calls</p> <p>MRPmobile just said they cannot tell me if the tablet has a warranty and that it is my responsibillity</p> <p>to find out from the tablet company. Needless to say no one came back to me and after leaving numerous messages with the tablet company, no one called me back.</p> <p>In the mean time I decided to cancel my contract with MRPmobile as Im getting no joy out of them. After 3 calls (duration of 5 hours) no one answered the helpline. I also sent them 2 emails to please contact me as no one is answering their customer care line. No reply.</p> <p>This is truely pathetic. I never get any responce/correspondence from them, they newer answer their phone etc etc.</p> <p>I want to cancel my contract but just cant get hold of them. WHAT MUST I DO????????</p>

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Replies (1)
MRPMobile
MRPMobile's reply05 Jan 2017, 15:26
Official

We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.

Kind Regards
Mrpmobile