MRPmobile is BAD NEWS
<p>I am very disappointed with MRPmobiles' 'service'.</p> <p>Firstly I bought a tablet from them on a 24 month contract which expires in April 2017.</p> <p>The last 6 months I could not use the tablet as it would not charge. After many phone calls</p> <p>MRPmobile just said they cannot tell me if the tablet has a warranty and that it is my responsibillity</p> <p>to find out from the tablet company. Needless to say no one came back to me and after leaving numerous messages with the tablet company, no one called me back.</p> <p>In the mean time I decided to cancel my contract with MRPmobile as Im getting no joy out of them. After 3 calls (duration of 5 hours) no one answered the helpline. I also sent them 2 emails to please contact me as no one is answering their customer care line. No reply.</p> <p>This is truely pathetic. I never get any responce/correspondence from them, they newer answer their phone etc etc.</p> <p>I want to cancel my contract but just cant get hold of them. WHAT MUST I DO????????</p>
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
Kind Regards
Mrpmobile
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
Kind Regards
Mrpmobile
