AM
Aphafia M

1 reviews | Active since Aug 2019

11 Jul 2020, 15:36

mrpmobile hasnt came back to me regarding the query i have with them

Good day hellopeter i have lodged a Complain with mrpmobile regarding my sim that that is not working i have sent them a message with no reply they said they will call me back n no one has called me im so disappointed at them that they cant fix this sim im paying every month since March my sim is not working the reason im still paying its because it was affecting my credit record reflecting as im defaulting on payments kindly assist on this matter.Im deeply disappointed n hurt with the service im getting from Mrpmobile Thank you.

0
Replies (2)
AM
Aphafia M's update13 Jul 2020, 12:32
Reviewer Update
Good day please assist i have not received any call from Mrp Mobile regarding the problem im having the sim card in not working and i am paying every month. Poor service indeed.
MRPMobile
MRPMobile's reply13 Jul 2020, 13:24
Official
Hi There,

Trust you are well,

Kindly note that a consultant has tried calling however the number goes to voicemail. Kindly note that we will try contacting you again,

Regards
MRPMobile