MrpMobile Costumer service suck

They are so fast to take your money but when it comes to costumer service.... good luck with that one!!! I've numerously requested online (webpage) for someone to contact me but no response. Think I'll meet my death-day before any response from them. It's been two (2) days now that I've been trying to get hold of them via telephone *** with also NO response. There is an option even to get an call-back, even then no response. After a 32min holding on the line today just to hear they can't assist me on the telephone I must sent an email and call them back for feedback. And the email is only given to you via telephone.... One of their excuses to me today was the with all the flooding in KZN is the a big backlog they working with.... believe me this matter has been going on way before KZN flooding.... any excuse not to have proper costumer service.