AM
Aphafia M
1 reviews | Active since Aug 2019
09 Sept 2019, 15:00
Mrpmobile cellphone contract debit order amount not the same as the agreed it differs every month
Hellpeter kindly assist me on this Mrpmbile i took a cell phone contract with them it will be three months with them no when i took the contract they told me its R159.00 per month but they dont deduct that amount from my bank account 2 months back n last month they deducted R252 ref Mrpmobile Invoice *** i tried to call them n their lines its just ringing none stop and sad part is early last month ii called i asked them why do they deduct more that what we agreed on n the lady i spoke to said it will be stopped with immediate effect only to find out end of August was even worse R252.00 Please help or advice. Thank you
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Replies (2)0
Replies (2)MRPMobile's replyOfficial
09 Sept 2019, 15:37Hi
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconvenience and we will get back to you about the query as soon as possible.
Warm Regards,MRPMobile
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconvenience and we will get back to you about the query as soon as possible.
Warm Regards,MRPMobile
MRPMobile's reply09 Sept 2019, 15:37
Official
Hi
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconvenience and we will get back to you about the query as soon as possible.
Warm Regards,MRPMobile
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconvenience and we will get back to you about the query as soon as possible.
Warm Regards,MRPMobile
AM
Aphafia M's updateReviewer Update
10 Sept 2019, 15:40Good Afternoon Hellopeter i will like to take this opportunity to thank you for attending to this matter Urgently i received a call from MRPMobile after two weeks trying to get hold of the n they attended to my problem n said the debit order will be for that amount agreed on i requested them not to add anything without my approval. Thank you Hellopeter.
AM
Aphafia M's update10 Sept 2019, 15:40
Reviewer Update
Good Afternoon Hellopeter i will like to take this opportunity to thank you for attending to this matter Urgently i received a call from MRPMobile after two weeks trying to get hold of the n they attended to my problem n said the debit order will be for that amount agreed on i requested them not to add anything without my approval. Thank you Hellopeter.
