1 reviews | Active since Dec 2016

14 Dec 2016, 14:02

Mrpmobile

<p>So I have a mrpmobile account for a tablet. I kept disputing debit orders that were taken without my approval or knowledge of what it was for, I got through to a Samantha who told me what it was for and that she will cancel it which will only be affective end of this month.. I got a letter stating I was due and I paid it up to date and I now get a letter stating I am in arrears again which is impossible as I have debit orders that go off every single month. I am highly upset and would like someone to get hold of me. it says I am 359.91 overdue and the letter says 17 November and I have just received it today 14 December. I have tried phoning their customer care line and I've been waiting for over 2hours and still no answer!!!! I am highly irritated and upset as this is my credit and name that will go down the drain because of their mistakes!!!</p>

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Replies (1)
MRPMobile
MRPMobile's reply15 Dec 2016, 15:34
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile

Best regards,