1 reviews | Active since Nov 2017
Mrp Overcharge
I have had my account for a year or 2 and it cost R119. I upgraded and still paid R119 for a few months and then all of a sudden my account was over R1000. I barely used that phone. Then apparently i approved an open account. I kept on asking everyone that called me to give an exact quote so i can see what this was for and kept on saying that i never signed for an open account. Before this incident i was charged double some months and sometimes had to leave it there because i could never get through on their phone line. I am still waiting for an amail stating the full account and where i used that much data. I can also never see when they have called because Truecaller also blocks some calls, so they think i rejected to answer. They keep on sending me messages saying it is going to be handed over to blacklists. Ref: MRP ********** . I don't mind paying for my monthly subscription but i will not pay for something i did not use. Since day 1 it was very bad service.
Good morning,
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. We will get back to you as soon as possible.
Warm Regards,
mrpmobile
Best regards,
Good morning,
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. We will get back to you as soon as possible.
Warm Regards,
mrpmobile
Best regards,
