DS
Dzano S
1 reviews | Active since Jan 2019
09 Sept 2019, 10:38
MRP ON LINE CELL PHONE PURCHASE
I bought a cell phone on line in May 2017 with MRP. The salesman told me it is going to be 24months contract and I will be paying R89.00 per month. May 2019 I knew it was my last payment. In July R130.00 was deducted from my account, when I phoned to ask them for what was the money for they told me for the monthly airtime they used to send to me a number that I never used which was 064......What shocked me I was supposed to send them an email to remind them to stop the payment in May 2019 which I was not told when I purchased the phone.. Why is it my duty to write to them to stop deducting when finishing paying.
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Replies (1)MRPMobile's replyOfficial
09 Sept 2019, 13:24Good day,
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind Regards
Mrpmobile.
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind Regards
Mrpmobile.
MRPMobile's reply09 Sept 2019, 13:24
Official
Good day,
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind Regards
Mrpmobile.
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind Regards
Mrpmobile.
