MRP Mobile's poor customer service and device purchased.

0n 2022-11-21 My sister went to an MRP store at Caledon St, Uitenhage, to buy a mobile phone. When she got home, the phone couldn't connect to the internet, although it could receive calls. We tried inserting different vodacom sim cards - about three, and tried one MTN sim card. But it just could not connect. I advised her to go to the store.

0n 2022-11-22 she went back to the store and told them the issue. The person that was assisting her took the phone, inserted the sim, and immediately told her that the phone was working. My sister is now stuck with a phone that cannot connect to the Internet. Whoever assisted her didn't do proper checking and troubleshooting on the phone to identify the issue. Unhappy with the poor service and the item.