AS
Alison S

1 reviews | Active since Jan 2019

15 Jul 2019, 11:47

Mrp mobile *********s

Don't be fooled by the salesperson that gives you a call. I was signed up to a 12 month subscription without knowing it. They found a loophole in the system that you are not signing up to a contract even though you are bound to a 12 month subscription. I specifically asked the salesperson if it is a contract or if I just buy prepaid airtime when I needed it. He confirmed that it is not a contract, yet they take an amount off your account every single month for 12 months. I only found this out when the Sim card and form was delivered. I now have to pay R200 for cancelation fees. They sell under false pretenses. I don't want anyone else to be caught by their lies.

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Replies (1)
MRPMobile
MRPMobile's reply17 Jul 2019, 13:20
Official
Good day Alison Siljeur , 

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,MRP Mobile