AS
Alison S
1 reviews | Active since Jan 2019
15 Jul 2019, 11:47
Mrp mobile *********s
Don't be fooled by the salesperson that gives you a call. I was signed up to a 12 month subscription without knowing it. They found a loophole in the system that you are not signing up to a contract even though you are bound to a 12 month subscription. I specifically asked the salesperson if it is a contract or if I just buy prepaid airtime when I needed it. He confirmed that it is not a contract, yet they take an amount off your account every single month for 12 months. I only found this out when the Sim card and form was delivered. I now have to pay R200 for cancelation fees. They sell under false pretenses. I don't want anyone else to be caught by their lies.
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Replies (1)MRPMobile's replyOfficial
17 Jul 2019, 13:20Good day Alison Siljeur ,
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,MRP Mobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,MRP Mobile
MRPMobile's reply17 Jul 2019, 13:20
Official
Good day Alison Siljeur ,
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,MRP Mobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,MRP Mobile
