mT
mpho T

1 reviews | Active since Nov 2013

06 Apr 2017, 12:18

Mrp mobile total *******

<p>Last week i posted and a consultant from mrp mobile called and she said her name is sithembile ,i explained the situation and i requested the so called recording.i wanted this recording cause they say they have me on record agreeing to this contrac***** now 6 days and i have not received this recording and i also requested that she cancels the contract.I called today to find out where is the recording,the consultant that i spoked too said he sees that i requested the recording and that it has not been sent.Ok i asked if the contract has been cancelled.To my shock he says it not cancelled its ACTIVE.He tried to cancel it but he couldnt because they only de-activated the sim card.At this point i will never recommend MRPRICE to anyone.Not mrp mobile but mrprice as a whole,mrprice clothing,sports and home.This is trully unprovisional.</p>

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Replies (2)
MRPMobile
MRPMobile's reply06 Apr 2017, 12:28
Official

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind Regards
Mrpmobile.

mT
mpho T's update07 Apr 2017, 14:17
Reviewer Update

Am greatful for Sithembile's help,the contract has been cancelled.She handled the matter professionaly and she is good at custumer service.