MRP MOBILE SERVICES
<p>I have contacted mrp moblie in march regarding my cell phone account. I told them there were taken two amounts off my account and the lady said that I would be credited on my April account. Ref ********** 8. I also said i did not agreed to deal depot, safe base ,techruremed, mag zone, mrp mobvas, 247 asap, sos squad, they put me through to that department and I said I want it to be cancelled and I want my money back because I did not agreed to any of these stuff. I only agreed to pay the contract of R139 per month.</p> <p>Yesterday I saw on my account that they deducted all of those money again. plus anonthe R442 for my mrp contract. I Phomed them and dit the whole thjing again to cancel everything Ref ********** . on 4th April. How can they just bill you for stno one phoned me regarding joining it. Where do they get my account no to put debit orders through????? I am using my vodacom card and not my mrp card . This is a ripp off I AM VERY DISAPPOINTED IN MR MOBILE. i WILL NEVER TELL SOMEONE TO BUY A CELLPHONE OR CONTRACT PHONE FROM MPR MOBIL. Why are there not a email address where you can send a query?? I want my money back for stuff that I did not agrred on. Very dissapointed</p>
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
Best regards,
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
Best regards,
Mrp Mobile phoned me and prommised me to look into my account. They said they will credit me for the money that was taken in January and for stuff that I did not agreed to.
deal depot, safe base ,techruremed, mag zone, mrp mobvas, 247 asap, sos squad, I asked her to email me the proof that it has been cancelled. Dalien said she can only send me an sms which I did not receive. I am waiting for the sms. Hope this will be sorted out now,
Regards
Adonel
Mrp Mobile phoned me and prommised me to look into my account. They said they will credit me for the money that was taken in January and for stuff that I did not agreed to.
deal depot, safe base ,techruremed, mag zone, mrp mobvas, 247 asap, sos squad, I asked her to email me the proof that it has been cancelled. Dalien said she can only send me an sms which I did not receive. I am waiting for the sms. Hope this will be sorted out now,
Regards
Adonel
