DP
Dillan P

1 reviews | Active since Mar 2018

19 Mar 2018, 20:18

Mrp Mobile service is ****!

Mrp mobile is ****! They sold me a contract for R130 in February and foolish me I took it not knowing what I was getting myself into. Firstly the guy who sold me this contract said that I won't be spending anything more than R130 and this months bill came to R291! Apart from that, Thier customer service is terrible! For the past week I spoke to over 7 people from that call center and nobody could help me activate my Sim card and get me my benefits, I was suppose to get 100 minutes 100 megs data and some SMS's but I got zero! And also can't buy anything period. Eventually I spoke to a lady who calls herself the team leader. Said that they were having some problems on thier side and the problem will be solved today and she would call me today(19th March 2018) to let me know if any of my problems are being solved And she never called. These guys are terrible at thier service! Worst thing of all is that thier answering machine says "Hello and welcome to mrpmobile please keep your ID and other information available to make this easy" For 2 minutes 36 freaken seconds! Mrp mobile is utter ****! They should close it down and stick to dam clothes! Period!

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Replies (1)
MRPMobile
MRPMobile's reply20 Mar 2018, 07:43
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile