VL
Vasco L

1 reviews | Active since Jan 2019

29 Jan 2019, 07:19

MRP mobile - Pathetic, pathetic, pathetic

What a pathetic company! I was contacted to renew my contract with an upgrade. - Done. Delivery - not contacted for delivery! Never contacted again!!!! 15 December 2018 - debit order goes through without permission. I phone - frustrated and cancelled the whole thing as I have never been treated so badly. 14 January 2019 - notification that payment R*** is due on 31 January 2019. Go to the bank and cancel debit order. 29 January 2019 - Debit order for R*** taken from my account!!!!!! 3 days early and after this has been stopped at the bank. This costs money but I will keep reversing payment as I have never had such pathetic service from any company. Mr Price you should stick to clothing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (1)
MRPMobile
MRPMobile's reply29 Jan 2019, 07:20
Official
Good Day,

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly. Warm Regards,Mrpmobile