1 reviews | Active since Apr 2018
Mrp mobile network costing me and inconvenient.
I have recently taken out a contract phone with MPR mobile and ported my cell c nr into the mrp mobile network, with the impression that I will have full functionality with their network that I have with Cell C.
I am told now by your call centre agent that I will have to recharge with Data everytime I want to use my wassup as wassup is not a feature on your network.
Your sales person should have mentioned this very important piece of information so that I could have made an informed decision when I made the switch, I mean we buy a wassup bundle once a month so that we can use wassup everyday , you would think that this is important to mention.
I want my nr ported back to my cell C network and I want you to port your nr onto your network as clearly this is now costing me and is huge inconvenience to my life.
As per the fais act all information about a product should be given to a client so thst I can make an informed decision, It is your sales person fault for not telling me how I would be affected by switching networks.
Please contact me once this is done
Thx
Thank you for taking the time to bring this matter to our attention. We will get on of our agents to contact you as soon as possible.
Regards,
MRPMobile
Thank you for taking the time to bring this matter to our attention. We will get on of our agents to contact you as soon as possible.
Regards,
MRPMobile
