SH
Sasha H
1 reviews | Active since Sept 2019
10 Dec 2019, 19:47
MRP Mobile more like MRP Ripping
MRP Mobile,what a disgrace!!!!my contract as stated when i took it out @ R350 + R 79 for an combo deal as stated by them is now ripping me of a R1300-R1600 per month,don't think that you will recieve your data in the "package" you took either,no client service, no contract agreements, and MRP does not have a clue about their own Mobile services when you go to a store, ive stopped my debit order on this "ripping" contract of them # no data# taking money for nothing # im done with MRP Mobile
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Replies (3)
MRPMobile's replyOfficial
11 Dec 2019, 09:13Hi Sasha H,
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Regards,MRPMobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Regards,MRPMobile
MRPMobile's reply11 Dec 2019, 09:13
Official
Hi Sasha H,
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Regards,MRPMobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Regards,MRPMobile
SH
Sasha H's updateReviewer Update
13 Dec 2019, 07:32After writing this review I was contacted by a lady(Porcia) who told me that the amount of R1350.00 would not be deducted from my account only R350 would. As stupid as I was I left it at that. This morning a total of almost R900 was deducted. I want this contract cancelled NOW. I am so sick of people talking to me and telling me a load of nonsens regarding what I ask. Where in your life does a customer have to phone in for data??After phoning in to customer care how many times to ask for more data on a monthly basis..not to my surprise the incompetency of this place prevails again..You dont even get a statement sent to you monthly..you have to PHONE IN for that too at YOUR expence...if airtime runsout YOU reload and hope to speak to the consultant you did or lucky you..you'll have to once upon a time and tell your story AGAIN..
I want this stopped immediately and I need someone to contact me regarding my money because there is NO WAY that I am paying a cent more..If anyone is thinking of taking out a contract under false pretences you should think loooooong and hard before accepting this one..Contracts presented to you in a whoooooole different way compare to the result at the end of the month..I want this sorted TODAY.
Much like many other customers I have been respectable and kind to the people I talk to trying to expain my frustration as a customer..giving advice what to work on as a customer to try and improve their services. Sort this out or further steps will be taken.
I am one customer who is not going to sit back any further and allow this pathetice place to do as they please. The amount of money deducted each month should result in top class service which its not.
From a VERY disgusted customer.
I want this stopped immediately and I need someone to contact me regarding my money because there is NO WAY that I am paying a cent more..If anyone is thinking of taking out a contract under false pretences you should think loooooong and hard before accepting this one..Contracts presented to you in a whoooooole different way compare to the result at the end of the month..I want this sorted TODAY.
Much like many other customers I have been respectable and kind to the people I talk to trying to expain my frustration as a customer..giving advice what to work on as a customer to try and improve their services. Sort this out or further steps will be taken.
I am one customer who is not going to sit back any further and allow this pathetice place to do as they please. The amount of money deducted each month should result in top class service which its not.
From a VERY disgusted customer.
SH
Sasha H's update13 Dec 2019, 07:32
Reviewer Update
After writing this review I was contacted by a lady(Porcia) who told me that the amount of R1350.00 would not be deducted from my account only R350 would. As stupid as I was I left it at that. This morning a total of almost R900 was deducted. I want this contract cancelled NOW. I am so sick of people talking to me and telling me a load of nonsens regarding what I ask. Where in your life does a customer have to phone in for data??After phoning in to customer care how many times to ask for more data on a monthly basis..not to my surprise the incompetency of this place prevails again..You dont even get a statement sent to you monthly..you have to PHONE IN for that too at YOUR expence...if airtime runsout YOU reload and hope to speak to the consultant you did or lucky you..you'll have to once upon a time and tell your story AGAIN..
I want this stopped immediately and I need someone to contact me regarding my money because there is NO WAY that I am paying a cent more..If anyone is thinking of taking out a contract under false pretences you should think loooooong and hard before accepting this one..Contracts presented to you in a whoooooole different way compare to the result at the end of the month..I want this sorted TODAY.
Much like many other customers I have been respectable and kind to the people I talk to trying to expain my frustration as a customer..giving advice what to work on as a customer to try and improve their services. Sort this out or further steps will be taken.
I am one customer who is not going to sit back any further and allow this pathetice place to do as they please. The amount of money deducted each month should result in top class service which its not.
From a VERY disgusted customer.
I want this stopped immediately and I need someone to contact me regarding my money because there is NO WAY that I am paying a cent more..If anyone is thinking of taking out a contract under false pretences you should think loooooong and hard before accepting this one..Contracts presented to you in a whoooooole different way compare to the result at the end of the month..I want this sorted TODAY.
Much like many other customers I have been respectable and kind to the people I talk to trying to expain my frustration as a customer..giving advice what to work on as a customer to try and improve their services. Sort this out or further steps will be taken.
I am one customer who is not going to sit back any further and allow this pathetice place to do as they please. The amount of money deducted each month should result in top class service which its not.
From a VERY disgusted customer.
MRPMobile's replyOfficial
13 Dec 2019, 08:40Hi Sasha H,
Thank you for taking the time to raise your query . One of our customer care consultants will be in contact with you shortly.
Regards,MRPMobile
Thank you for taking the time to raise your query . One of our customer care consultants will be in contact with you shortly.
Regards,MRPMobile
MRPMobile's reply13 Dec 2019, 08:40
Official
Hi Sasha H,
Thank you for taking the time to raise your query . One of our customer care consultants will be in contact with you shortly.
Regards,MRPMobile
Thank you for taking the time to raise your query . One of our customer care consultants will be in contact with you shortly.
Regards,MRPMobile