MM
Moki M

1 reviews | Active since Nov 2019

04 Nov 2019, 12:04

Mrp mobile is bad news

I received a call from mrp mobile consultant. She said they will give me R120 air time for R100 and it's a prepaid, no monthly obligation. I received the parkage few days later and the papers said I will pay R100 for 12 months. I called them immediately, told them I want to returned it. They said I should just destroy it, they will cancel it and I won't be changed anything if I don't use it. After a week my phone was off, I called my network they told me that my number was ported by mrp mobile. I called mrp mobile and asked why they ported my number after I cancelled with them. I spend 2 days without a phone waiting for them to port my number back. My number was ported back to my network but I lost my data airtime everything. Weeks later I received a statement saying I owe mrp Mobile. How could they expect me to pay for something I never used, I won't pay for that after they have caused me so much stress. I wouldn't advice anyone to listen to mrp mobile consultants, they deceive people.

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Replies (1)
MRPMobile
MRPMobile's reply04 Nov 2019, 13:01
Official
Hi Moki M, 

Thank you for taking the time to let us know about your dispute. One of our customer care consultants will be in contact with you shortly.

Regards
MRPMobile