HH
Hilton H
1 reviews | Active since Aug 2018
25 Oct 2019, 13:36
MRP MOBILE - **********
So i recently took out a contract with Mrpmobile @ R 149.00 p/m. Last month things were pretty OK as I paid R 153.00. All of a sudden this month they billed me R 600.00. According to them this amount was for usage outside of my monthly limit. I kept on asking where and how was this agreed to...? If I have a very active and responsive Lte package at home, how is my "data usage" through the roof according to MRP.
Please guys, do not enter into any agreement with these people, they are *****S
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Replies (2)
MRPMobile's replyOfficial
25 Oct 2019, 14:32Hi Hilton,
Thank you for taking the time to bring this matter to our attention. One of our customer care consultants will be in contact with you shortly.
Kind Regards,MRPMobile
Thank you for taking the time to bring this matter to our attention. One of our customer care consultants will be in contact with you shortly.
Kind Regards,MRPMobile
MRPMobile's reply25 Oct 2019, 14:32
Official
Hi Hilton,
Thank you for taking the time to bring this matter to our attention. One of our customer care consultants will be in contact with you shortly.
Kind Regards,MRPMobile
Thank you for taking the time to bring this matter to our attention. One of our customer care consultants will be in contact with you shortly.
Kind Regards,MRPMobile
HH
Hilton H's updateReviewer Update
25 Oct 2019, 15:06I woul also like to know, how is it that I still have data left on the phone but I am billed over and above my usage????
I wish I could add a thinking emoji....
I wish I could add a thinking emoji....
HH
Hilton H's update25 Oct 2019, 15:06
Reviewer Update
I woul also like to know, how is it that I still have data left on the phone but I am billed over and above my usage????
I wish I could add a thinking emoji....
I wish I could add a thinking emoji....