MRP mobile debiting my account while i have paid up the cancellation fee and outstanding balance for Prestigio tablet contract

<p>MrP mobile have been nothing but a ******* with poor service, I took a contract with MRP mobile for Prestigio 7'' in June which i was supposed to pay R119.00 per month but it wasn't like that as they deducted other amounts which i couldn't understand until i called them. During the past three months the bill started to go up and when i called, the assistant will tell me that i used internet out of bundles allocated while i wasn't able to view the balance by then. </p> <p>In October my balance was R299 which left me with a decision to cancel the contract, i then wrote them an email to cancel on the 20th of october which was responded on 7 November 2016 (after two weeks) by Kenaicker Kerissa. We communicated and i was sent this e-mail:</p> <p>"I acknowledge receipt of your email and note its contents. <br />We are sorry to see you go</p> <p>Please see below the cancellation fees</p> <p>Handset R1117.5<br />Cancellation fee: R 380.00</p> <p>Total: R1497.50</p> <p>Banking details are as follows:<br />Bank Name ABSA <br />Bank Account Number ********** 931 <br />Bank Branch Code 632005 <br />Branch Name kings mead <br />Your Reference:MRP ********** </p> <p>Please note you must give a 30 days’ notice period before we cancel."</p> <p>I then paid up the balance of R1500 on the 12th and send proof of payment on the 14th, sho communicated with me and i was told that the deactivation will be done by the end of the month.</p> <p>Here we are today, i inserted that sim card last week and check the balance just to see if its still working, i found that i have to pay R453.93 and i sent an email on 26 November to ask why but it wasn't responded by anyone and i can't call because the assistant are nothing but Bad which it comes to customer service. As i am typing now they have debbited R149 this morning from my account, for what then coz i have settled my balance????? I want it back!!</p> <p> </p>