KM
Khataza M

1 reviews | Active since Oct 2019

01 Nov 2019, 06:27

MRP mobile complaint

Mrp mobile you're doing the most dangerous and foolish thing How can you say I was told about the Sim card charges billed on my account I was made aware the agent confirmed from the audited records My phone records every call I have recording myself the guy who called me said the sim card was free and that it was just a reward to all their loyal customers, the only money they'll charge is when the delivery never happen then I'll be charged R100 for that I'm taking this matter with my lawyer because I can't pay for something I don't know will continue paying monthly installment I know then close the account I'm not happy with MRP services you guys are tarnishing your business People won't open account anymore and with your irratating calls reminding customers to pay on time whereas we did I'm fed up

I'm still waiting for someone superior to call me because yesterday I was told she was busy on the other phone

Stop ripping people off more esp those without access to their statements

0
Replies (1)
MRPMobile
MRPMobile's reply02 Nov 2019, 15:35
Official
Hi Khataza M, 

Thank you for taking the time to let us know about your disputes. One of our customer care consultants will be in contact with you shortly.
Regards,MRPMobile

Best regards,