MRP MOBILE BAD CUSTOMER SERVICE

<p>I have an contract with MRP Mobile. I have a huge problem. I’m supposed to pay R249.00 for my cell contract. Not once since I have this contract did I pay R249.00. every month it just goes higher. Last month on the 16th of October 2016 my account was R599.00. I still had airtime and data on my phone. I tried calling the call centre and to no avail. I called for days and kept on for hours, but yet to no avail. This month on the 16th of November 2016 my account was R1175.00 and I still had data and airtime. So please tell me how could I have used so much airtime and data in 15 days time but I still had contract data and airtime left. And again I have been on the phone calling the ***but to no avail. Nobody answers. It’s just the same annoying music I have to listen to. I have send a message on your site for a call back but nobody responded. So I called ***and again they put me through to MRP Mobile because they were suppose to call me. Nobody called. Now my bank account is in over draft. And I’m totally not happy with that. I’m totally not happy with the fact that nobody got back to me. I am not going to pay for something I had no use for. I believe that if MRP Mobile was not such a bad service provider we would have settled this already. So now I am asking again, is there anybody that can call me back so that we can resolve this issue. If you do not call I am obliged to take this matter further because you are giving me a bad name. I do hope that you will call soonest.</p> <p> </p>